Not sure who to contact?
Please refer to these examples below when contacting the Billing and Payment (BNP) office or help line.
Billing Office
(801) 273-2900BabyWatchBilling@utah.gov
- Question or dispute charges in an invoice
- If trying to connect a sibling to an existing family
- If trying to submit a paper version of the family fee form
- Providing physical copies of financial documentation
- After successfully logging in to UtahID, the BNP website is showing the message "User Account Locked"
BTOTS Help Line
(801) 273-2992- If encounter an error message while using the website
UtahID Support Line
(800) 678-3440- If unable to reset or remember your UtahID password
- If the UtahID website is stating that your account is locked